Legal

Below you can download any Gnet.Live policies related to our services. If you have any further queries feel free to contact us anytime we would be happy to hear from you.

Critical Information Summaries

• Critical Information Summary – Personal Internet
• Critical Information Summary – Personal Voice
• Critical Information Summary – Business WDN
• Critical Information Summary – Business NBN
• Critical Information Summary – Business Voice
• Critical Information Summary – ASL Cooranbong (internet+phone) WDN

Financial Hardship Policy

• Financial Hardship Policy

Complaint Handling Process

• Summary of Complaint Handling Process

Appointment of an Authorised Representative

• Appointment of Authorised Representative Form

Billing and Payment Information

• Billing and payment information
• Overdue Invoices